From Activity to Impact: Introducing Goodwin's Annual Impact Statement

12/11/2026

Goodwin’s 2025–26 Annual Impact Statement brings a clearer focus to our annual reporting: the difference our work makes for the people and communities we serve.

Previously known as our Annual Activity Statement, this year’s publication goes beyond reporting on what we’ve achieved to explore the meaningful outcomes of our work across aged care, retirement living and the wider community.

Why we’re reporting on impact

Our Annual Activity Statement has long shared Goodwin’s achievements, services and progress. This year, we’re strengthening the connection between that work and its outcomes for residents, clients, families and our wider community.

Alongside what we delivered, the Annual Impact Statement explores what changed for people, the evidence of that change and where we can improve. It considers how care, employee development and investment contribute to dignity, independence, safety and connection.

As a not-for-profit aged care and retirement living provider, we also want to show how we use our resources responsibly to support people today and prepare for their future needs.

What impact looks like

At Goodwin Village Araluen, improvements to clubhouse acoustics helped residents hear conversations and participate in community events again. For people who had found gatherings difficult, being able to join the conversation helped restore a sense of belonging.

At The Glen, Alva took part in a reablement program to improve his everyday abilities. With less pain and greater independence, he could walk to activities and visit the shops again. His progress shows why residents’ own goals are central to measuring success.

These experiences sit alongside the broader story of Goodwin’s year: supporting people through home care reform, investing in employees’ skills, expanding accommodation choices and strengthening quality and governance.

The statement also recognises that measuring impact is an ongoing commitment. By listening to people’s experiences and strengthening our evidence, we can better understand what is working and where further attention is needed.

Explore the full report below.

Goodwin Annual Impact Statement 2025-26