Home Care

Steps to Apply

How to apply for home care

The best way to access home care? Call us!

02 6175 5650
[email protected]

Accessing home care can be a confusing and lengthy process. We’re here to help make it as easy, stress-free, and affordable as possible.

Our experienced team can help guide you through the process, and give you clarity on topics such as:

  • Financing and costs
  • Government subsidies and contributions
  • Benefits of Goodwin
  • Aged care assessments
  • Accessing home care and other services


Not eligible for a government package? You can still get help. Ask us for details.

How to apply?


Contact Goodwin

We’ll explain the Australian home care system and how to make it work for you, listen to your needs, and help you with the government process and forms to apply for funding for your care.

Contact us on (02) 6175 5650


Get assessed

Because home care packages are government subsidised, the level of funding you get depends on an assessment by the government’s Aged Care Assessment Team (an ACAT assessment). It’s free and conducted in your home or hospital. Goodwin can help you arrange this.


Await your letter of approval

You will receive a letter from My Aged Care (the government’s aged care portal) confirming if you are eligible for a home care package and to what level of care and funding. You will be placed on a national priority queue and be contacted when a suitable package becomes available to you. While you are waiting for approval, you can access Goodwin services on a private fee-for-service basis.


Receive a 
referral code

When your package is allocated to you, you will receive another letter from My Aged Care, with details of your home care package and your unique referral code.


Start accessing home
 care services

You will have 56 days to take up your package with your chosen care provider, from the date of the above letter. In this period, come back to Goodwin so we can get to work on your tailored care plan, ensure your care budget is working its best for you, and start delivering your services.

What’s next?

Talk to our experienced team so we can find the best option for you, together.

02 6175 5650
[email protected]

Ready to make a move?

Contact us

Still have a stack of questions? Why not look at the FAQs.

It’ll tell you everything you need to know about life at Goodwin.