
Frequently asked questions
When you are ready for a better quality of life in a retirement village, you will naturally have a lot of questions. Here are some questions we are often asked – and a short answer. Please contact us if you would like to know more.
Questions
I’ve lived at Goodwin for seven and a half years now and I wouldn’t change a thing. We are very grateful for all the wonderful amenities and caring support offered here at Goodwin.Leo,
Goodwin Village Ainslie
Questions
Questions
Questions
I’ve lived at Goodwin for seven and a half years now and I wouldn’t change a thing. We are very grateful for all the wonderful amenities and caring support offered here at Goodwin.Leo Praks,
Goodwin Village Ainslie
Questions
-
Do I have to be on the Aged Pension to receive home care services?
-
How much help or support can I receive under home care?
-
Do I need to sign an agreement?
-
What are the costs of government funded home care programs?
-
Can I access transport under home and community care?
-
Is an ACAT assessment required to access Community Care?
-
I’ve heard the term “Home Care Package”. What is it?
-
I’ve heard the term “Consumer Directed Care”. What is it?
-
What is the Commonwealth Home Support Programme (CHSP)?
-
What is Goodwin's policy if I have a complaint or feedback about services?
I'm finding it easier to walk and am getting out of the house much more oftenMariska, Gilmore,
Home care recipient