COVID-19 and retirement living restrictions

Updated: 26 March 2020

covid-19 goodwin meme

If you’re living in or visiting a retirement village, please be aware of these temporary restrictions.


Clubhouses at all our villages (Ainslie, Crace, Monash and Farrer) are closed with immediate effect until further notice. This means no gatherings, meetings or activities of any kind are allowed, including closure of the library;

Where possible, rooms will be locked, such as theatrette, billiards room, etc. or sections of facilities roped off to prevent people from using them.

All cash transactions will be ceased and replaced with contactless payments or residents’ accounts to be utilised.

Village staff will carry out weekly welfare calls to each resident, with more frequent calls made to residents in self-isolation or known vulnerable residents to ascertain their wellbeing and enquire about any possible assistance that Goodwin might offer.

In the event of a confirmed COVID-19 case in the village (residents or staff), residents will be notified by Goodwin; Goodwin will contact ACT Health who will take responsibility of any contact tracing and other requirements.


Our village cafés at Ainslie, Monash and Farrer remain open for take away and meal deliveries only:

  • Business hours for take-away service: 11:30am to 1:30pm, Monday to Friday.
  • Dine-in at the cafes is closed (strictly no meals or drinks are to be consumed within the clubhouse)
  • Home delivery is available within the village. Please contact staff if you require home delivery.
  • A 1.5 metre distance must be maintained in the event residents need to line up for collection
  • The cafés will remain closed on weekends, with meal delivery and take away service only from Mondays to Fridays;

Crace village residents please contact the office for assistance with accessing meals.

Only disposable cutlery will be provided, if required.

Activities and services

All activities including  happy hours, religious services and movie screenings are suspended.

Shopping trips will continue, but numbers will be limited to ensure social distancing is possible on the bus.

All beauty, hairdressing and massage services are suspended.

Gyms and Men’s Sheds are closed.

The swimming pool at Ainslie is open to a maximum of two residents at any time, and strictly no children.

Maintenance services continue as normal. However, mandatory precaution measures apply to all employees and contractors.

 The best defences we have against COVID-19 are social distancing and excellent hygiene.

Also read: COVID-19: Our focus on prevention